1. About these terms

These terms apply to quotations, bookings, and services provided by Insha Safar (“Insha Safar”). By requesting or booking, you accept them.

2. Package descriptions and quotations

Package pages and starting prices are informational and provisional. A quotation describes services, inclusions, and exclusions and is valid until [PLACEHOLDER]. A quotation is not a confirmed booking.

3. Pricing and availability

Prices depend on dates, duration, occupancy, availability, transport arrangements, and visa eligibility, and can change until a booking is confirmed in writing [CONFIRM].

4. Reservations and confirmation

A booking is confirmed only when we send written confirmation after receiving [PLACEHOLDER: deposit].

5. Payments

Accepted methods: [PLACEHOLDER]. Deposit: [PLACEHOLDER]. Final payment due: [PLACEHOLDER].

6. Visa assistance and traveler responsibilities

We provide visa assistance [CONFIRM scope]. We do not guarantee approval or processing times. Travelers are responsible for accurate information, valid passports, required permits and health documents, and complying with Saudi and US requirements.

7. Hotel and transportation arrangements

Hotels and transport are as stated in your confirmation. We do not guarantee proximity to the holy sites, views, amenities, or specific vehicles unless confirmed in writing. We may substitute comparable accommodation or transport where necessary [CONFIRM].

8. Flights and exclusions

Flights, meals, insurance, and optional extras are excluded unless stated in your confirmation [CONFIRM each].

9. Cancellations and refunds

[PLACEHOLDER: cancellation windows, charges, refund method and timeline; visa fees and third-party fees may be non-refundable if applicable.]

10. Changes and amendments

[PLACEHOLDER: change fees, deadlines and name-change rules.]

11. Delays, disruptions and force majeure

We are not responsible for delays or changes caused by events outside our reasonable control, including government decisions, visa or permit changes, health emergencies, weather, strikes, airline decisions, and security events. [LEGAL REVIEW.]

12. Complaints and support

Contact info@inshasafar.com within [PLACEHOLDER] days of the issue. We will respond within [PLACEHOLDER].

13. Limitation of liability

To the extent permitted by law, our liability is limited as described here [LEGAL REVIEW: cannot be drafted without jurisdiction and legal advice].

14. Governing law and disputes

[PLACEHOLDER: governing law, venue, dispute-resolution process.]

15. Changes to these terms

We may update these terms and will post the date.